NY AG: Ticket industry is a fixed game

ALBANY, N.Y. (NEWS10) – An investigation by the attorney general’s office uncovered how brokers and ticket sites prevent New Yorkers from getting affordable tickets or getting them at all.

New York Attorney General Eric Schneiderman said ticketing is a fixed game.

“More than half of the tickets are not made available to general public for sale,” he said.

In a report released on Thursday, his office found brokers used illegal software known as ticket bots to purchase hundreds of tickets and then resold them for a higher price.

“It took a single bot just one minute to buy more than 1,000 tickets to a U2 concert,” he said. “A bot once purchased a ticket to a One Direction show for $101 and resold it at 70 times the price.”

Many people shared their frustration on Facebook. One user said he bought presale tickets for a Mumford & Sons concert at the Saratoga Performing Arts Center and still ended up with lawn seats.

The AG’s office said that may be because many brokers don’t wait until they have the tickets to sell them at an inflated price.

For example, tickets to see Bruce Springsteen in April at the Barclays Center don’t go on sale until Friday. But on Thursday, a website called MyCityRocks had the tickets listed for hundreds of dollars. The cheapest ticket on the site was $353.

The report flagged sites such as MyCityRocks and Ticketmaster claiming they regularly tack on fees, which are sometimes more than the face value price of the ticket.

In a statement, Ticketmaster said: “Ticketmaster fully cooperated with the Attorney General’s office in developing the report and looks forward to continuing to work with the Attorney General to ensure that artists can get tickets into the hands of their fans.”

To solve the problem, Schneiderman is proposing criminal penalties for the use of bots. He also wants to cap the markup allowed on ticket sales by sellers such as Ticketmaster or StubHub!

View the full report, HERE.

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