Locals help DMV rid painfully long waits

ALBANY, N.Y. (NEWS10) – A trip to the DMV used to mean long lines and a longer wait, but folks in the area are taking advantage of the online reservation service.

Governor Cuomo and the DMV have announced that 700,000 people have made online reservations since the service launched in 2013. The DMV says wait times have dropped by 58% and online reservations increased by 300% in the Capital Region alone.

Customers can also use self-serve kiosks for quick transactions to avoid long waits.

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