TROY, N.Y. (NEWS10) – Nothing seems to be getting done about the water problem in Troy even after both the Troy City Council and the Rensselaer County Legislature tried to send resolutions to the mayor urging immediate action to fix and pay for frozen pipes.
It’s been called a fire safety and life necessity issue, but running water for Troy residents is not an emergency the city’s administration said it can address.
At a legislature meeting on Tuesday night, the Rensselaer County chairman demanded Troy be better prepared next year to handle water woes.
“A sad and embarrassing issue for the city of Troy,” Chairman Martin Reid said.
Tatiana Frolova discovered her pipes were frozen nine days ago. At first, she called her husband.
“And he said probably something broke,” she said.
She called the city, wrote an e-mail, called again, and then on Monday, city workers came out.
“They said there was nothing they can do because it’s our pipes,” she said.
In the meantime, Frolova, her husband and seven-month-old baby relied on family and friends.
“Our neighbors were giving us water all the time,” she said.
Troy City Council President Rodney Wiltshire said the situation has been an embarrassment for the city.
“It’s absolutely embarrassing,” he said. “I mean, this is something that should have been addressed and handled immediately.”
Troy Mayor Lou Rosamilia spoke with NEWS10 on Tuesday and reiterated that legally the city can’t help.
“I have to separate my own feelings from the events, the direction that the city has to take based on the legal information that was provided to me,” he said.
Wiltshire doesn’t buy it.
“He has emergency powers which he could have enacted to put legislation in front of us if the law needed to be changed,” Wiltshire said.
Frolova, too, was shocked to learn the city didn’t have a plan.
“I thought that they might have some emergency plan for that,” she said. “I mean, I don’t know.”
Wiltshire said the city council plans to review the city’s laws at the end of the month.
“We’ll discuss what the law means and how we interpret it and how we understand it,” he said.
In the meantime, the public is picking up the tab to fix any frozen pipes.
“An anonymous donor funded the repairs that would potentially need to happen,” Wiltshire said.
Frolova’s pipes were fixed Wednesday morning, and she wanted to thank the anonymous donor for paying to have her water flowing again. She hopes no one else in the city has to manage without running water.