LANSINGBURGH, N.Y. (NEWS10) – Gas is flowing in Lansingburgh again, and heat is slowly being restored to the more than 50 homes affected by Tuesday’s outage.
Dozens of Lansingburgh residents realized they were without heat beginning around 2:30 a.m. Tuesday. On Wednesday, National Grid crews dug a 5×5 ft. hole at 125th Street and 2nd Avenue down to a main gas line to find the source of the problem.
Crews discovered water had seeped into the line and blocked delivery to many homes in Lansingburgh. National Grid had to drain 150 gallons of water from the pipe.
While crews said the problem has been fixed, they aren’t done monitoring the situation.
“Now the next step is trying to trace where the water is coming from or where it did come from,” National Grid spokesman Patrick Stella said.
National Grid also went to each home that was without heat to relight pilot lights and check pressure.
“Thank you for your patience because I know it’s been a very cold couple of days,” Stella said.
Shortly after the problem was reported, area leaders coordinated efforts throughout the day to open a warming shelter, and National Grid provided lunch and dinner for those affected.
“Everything went pretty smoothly,” Troy Councilman Jim Gordon said.
Still, Gordon said the disruption of service forced many residents to seek help from friends and families.
“Found whatever means they had available whether it was space heaters etc. from family and friends,” he said.
Many are still concerned about broken equipment and the possibility of freezing pipes.
“There is a concern of busted pipes, malfunctioning equipment,” Gordon said.
But National Grid said anyone who encounters home issues that are of no fault of their own should file a claim with the company.
“It’s something that we would certainly look into and take seriously,” Stella said. “Depends now what the claim is.”
Gordon said if people have problems, they should act sooner rather than later.
“I would just urge residents to contact National Grid immediately,” he said.
Currently, no damage to homes has been reported, no internal pipes have been reported frozen and no pipes have burst from the cold.
National Grid said it will monitor the site of the original problem twice a day until they are sure the problem is over.
If you need to file a claim, call National Grid at 518-433-3717.